Refund and Cancellation Policy
At TechTycoon, we are committed to providing excellent service and ensuring customer satisfaction. This policy outlines the terms and conditions for refunds and cancellations for the services we provide.
1. Refund Policy
We aim to ensure that our services meet your expectations. However, if you are not satisfied or encounter any issues, we offer the following refund terms:
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Eligibility for Refunds:
- Refunds will only be considered if the service was not delivered as promised or if the issue was not resolved within the agreed-upon timeframe.
- Refund requests must be submitted within 2 days of the service being completed.
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Non-Refundable Services:
- Payments for services that have been fully rendered and acknowledged by the client as complete will not be eligible for refunds.
- Fees for consultations or assessments are non-refundable.
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Process for Refunds:
- Submit your refund request to [email/contact form].
- Include your order number, the service details, and the reason for your request.
- Approved refunds will be processed within 2 business days and credited to the original payment method.
2. Cancellation Policy
We understand that plans may change, and you might need to cancel or reschedule your service. Here’s how cancellations work:
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Cancellation Timeframe:
- Cancellations made at least 12 hours before the scheduled service time will be eligible for a full refund.
- Cancellations made within 1 hours of the service time may be subject to a cancellation fee of 50% of the fee.
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How to Cancel:
- To cancel a service, please contact us at [email/contact form] with your order details.
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No-Show Policy:
- If you fail to attend a scheduled service appointment without prior notice, the service fee will not be refunded.
3. Exceptions
Refunds and cancellations will not be granted for:
- Services canceled due to non-compliance with our terms and conditions.
- Issues caused by factors outside our control, such as third-party network disruptions.
4. Contact Us
For any questions regarding our Refund and Cancellation Policy, please contact us at:
- Email: support@techtycoon.net
- Phone: xxx-xxx-xxxx
- Support Hours: 24/7
We appreciate your understanding and are here to assist you with any concerns.