Elevating Guest Experiences: Lessons from “Hotel Costiera” for U.S. Hotel Managers The fictional “Hotel Costiera” presents a fascinating case study for hoteliers, offering insights into both the challenges and opportunities within the hospitality industry. While a work of fiction, the show highlights elements crucial for success in today’s competitive market. U.S. hotel managers can leverage…
Anaheim Hotel Workers Approve Affordable Housing Initiative Hotel managers in Anaheim should be aware of a recent development where hotel workers have voted in favor of a ballot measure aimed at bolstering affordable housing options within the city. This decision could have implications for the hospitality industry, particularly regarding future development projects and the allocation…
Elevating Guest Satisfaction Through Strategic View Management In today’s competitive hospitality market, hotels are constantly seeking innovative ways to enhance guest experiences and drive revenue. One often-overlooked aspect is the strategic management of window views. A captivating view can significantly impact guest satisfaction, influencing their perception of value and their likelihood of repeat bookings and…
Enhancing Guest Experience: Innovations in Hotel Technology In today’s competitive hospitality landscape, leveraging technology is crucial for attracting and retaining guests. Hotels must adapt to evolving customer expectations and embrace innovations that streamline operations and enhance the overall guest experience. Mobile Check-In and Check-Out Offering mobile check-in and check-out options provides guests with convenience and…
StepStone Hospitality Adds Two Hotels to Portfolio StepStone Hospitality, a leading hotel management company, has announced the addition of two properties to its expanding portfolio. These new additions underscore the company’s strategic growth and commitment to providing exceptional hospitality experiences. The hotels, located in prominent U.S. markets, further solidify StepStone’s presence and management capabilities. Strategic…
Marriott Finds: A New Hotel Series Focused on Guest Experience Marriott International has launched “Marriott Finds,” a curated collection of independent and design-focused hotels within its portfolio. This series aims to offer guests unique and memorable travel experiences beyond the traditional hotel stay. For U.S. hotel managers, Marriott Finds presents an opportunity to glean valuable…
ASH Hotels Selects Mews to Fuel Expansion ASH Hotels, known for its unique and design-forward boutique properties, has chosen Mews, a leading property management system (PMS), to support its continued growth. This strategic partnership aims to streamline operations, enhance guest experiences, and provide a scalable platform for ASH Hotels’ expanding portfolio. Enhancing Operational Efficiency By…
Rosen Resorts Supports New Tourism Tax: Implications for Orlando Hotels A new development in Orlando’s tourism landscape has the potential to reshape the financial dynamics for hotels in the area. Rosen Resorts, a prominent player in the Orlando hospitality sector, has publicly voiced its support for a proposed new tourism tax. This move has sparked…
Elevating Guest Satisfaction: Essential Room Checks for U.S. Hotels In the competitive U.S. hospitality market, consistently delivering exceptional guest experiences is paramount. A crucial aspect of this is meticulous attention to detail within guest rooms. Thorough room checks before and after each guest can significantly impact satisfaction scores, online reviews, and ultimately, your hotel’s reputation….
Strategies for Sustained Growth: An Asset-Light Approach for U.S. Hotels In today’s dynamic hospitality landscape, U.S. hotel managers are constantly seeking innovative strategies to optimize profitability and ensure long-term growth. One approach gaining significant traction is the “asset-light” model. This strategy focuses on minimizing capital expenditure on real estate by shifting towards franchising and management…