Digital Check-In: A Call for Vigilance The rise of digital check-in promises enhanced guest convenience and operational efficiency for hotels. However, recent incidents highlight the critical need for staff vigilance to ensure guest safety, even with advanced technological solutions. The Imperative of Observation While digital check-in streamlines the arrival process, it shouldn’t come at the…
Historic Hotel Renovation Set to Begin The hospitality industry is constantly evolving, and hotel managers must stay informed about the latest trends and developments. One significant trend is the preservation and modernization of historic hotels, blending classic charm with contemporary amenities. An example of this is the upcoming renovation of the historic Swan Hotel building….
ASH Hotels Adopts Mews Hospitality Platform ASH Hotels, known for its unique and design-driven properties, has partnered with Mews, a leading provider of cloud-based hospitality management solutions. This collaboration aims to elevate the guest experience and optimize operational efficiency across ASH Hotels’ diverse portfolio. Modernizing the Guest Journey By implementing the Mews platform, ASH Hotels…
Maximizing Revenue with Artificial Intelligence: A Guide for U.S. Hotel Managers In today’s dynamic hospitality landscape, U.S. hotel managers are constantly seeking innovative strategies to optimize revenue and enhance profitability. Artificial intelligence (AI) offers a powerful suite of tools to achieve these goals. By leveraging AI-driven solutions, hotels can gain a competitive edge through data-driven…
Elevating Guest Experience: Insights for U.S. Hotels The competitive landscape of the U.S. hotel industry demands continuous improvement and innovation. By examining successful strategies employed by leading resorts, hotel managers can gain valuable insights to enhance guest satisfaction and optimize operational efficiency. This article distills key takeaways from prominent Florida resorts, providing actionable advice for…
France Mandates Climate Certification for Hotels: What U.S. Managers Need to Know The French government has implemented a mandatory climate certification for all hotels, a move signaling a growing global emphasis on sustainability within the hospitality sector. This initiative requires hotels to demonstrate their commitment to environmental responsibility through verified certifications. While currently specific to…
The Scent of Innovation: A New Frontier in Hotel Technology? The hospitality industry is constantly seeking innovative ways to enhance the guest experience. From personalized digital concierges to automated check-in, technology plays a crucial role in attracting and retaining customers. One emerging trend that’s sparking debate is the use of scent marketing, specifically, the strategic…
Enhancing Hotel Security Protocols: Lessons from a Recent Incident The hospitality industry, particularly hotels, has a paramount responsibility to ensure the safety and security of its guests and staff. Recent events underscore the critical need for robust security protocols and ongoing training. This article aims to provide practical guidance for hotel managers to enhance their…
Elevating Guest Experiences: Harnessing Tech for Hotel Excellence In today’s competitive hospitality landscape, U.S. hotel managers must embrace technology to elevate guest experiences and optimize operations. Guests now expect seamless, personalized interactions, and technology provides the tools to meet and exceed these expectations. Personalized Guest Services Leverage data analytics to understand guest preferences and tailor…
Leveraging Technology to Enhance the Guest Experience and Optimize Hotel Operations In today’s competitive hospitality landscape, U.S. hotel managers must embrace technological advancements to enhance the guest experience, optimize operations, and drive profitability. Implementing strategic technology solutions is no longer optional but a necessity for staying ahead. Personalized Guest Experiences Technology empowers hotels to personalize…